BRUCOM.CO.UK

Privacy & Cookie Policy

Brucom is committed to protect visitors personal information and use it properly in compliance with GDPR data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.

THE PURPOSE

The purpose of this Privacy Policy is to provide you with a clear explanation of when, why and how we collect and use your personal information. This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you might have under applicable data privacy laws.

Read this policy and make sure you fully understand our practices in relation to your personal information, before you access or use any of our Services.  If you read and fully understand this Privacy Policy, and emain opposed to our practices, you must immediately leave this website and avoid or discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us.

WHAT INFORMATION DO WE COLLECT

We collect two types of information regarding our Visitors:

  1. Un-identified and non-identifiable information pertaining to a Visitor, which may be made available to us, or collected automatically via his/her use of the Services (“Non-personal Information”). Such Non-personal Information does not enable us to identify the Visitor or User from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as Visitors browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc.

  2. Individually identifiable information, namely information that identifies an individual or may with reasonable efforts cause the identification of an individual, or may be of private or sensitive nature (“Personal Information”). The Personal Information collected by us mainly consists of contact details (e.g., e-mail address or phone number), billing details (name, physical billing address, payment method and transaction details), which are only collected from Users with Paid Services, details regarding a browsing or usage session (IP address, Geo-location and/or device unique identifier), details regarding connected third party accounts (such as the e-mail or username for a connected PayPal, Google or Facebook account), and any other Personal Information provided to us by Visitors.

HOW DO WE COLLECT SUCH INFORMATION

We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you register a user account with brucom.co.uk, when you place purchases, when you submit or upload such Personal Information as you use any of our Services; and/or when you contact us directly by any communication channel (e.g., contact form, support and emails). 

WHY DO WE COLLECT SUCH INFORMATION

  1. Our use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you and to fulfil orders/purchases made on our website

  2. To provide our customers with ongoing customer assistance and technical support;

  3. To be able to contact our visitors and customers with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information

 

WHERE IS THE INFORMATION STORED 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

COMMUNICATIONS FROM BRUCOM.CO.UK

We may use your Personal Information to send you promotional content and messages by e-mail.

If you do not wish to receive such promotional messages, you may notify Brucom at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

We take steps to limit the promotional content we send you to a reasonable and proportionate level, and to send you information which we believe may be of interest or relevance to you, based on your information.

 

USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

A small data file (“cookie”) must be downloaded and stored on your device. By default, we use several persistent cookies for purposes of session and user authentication, security, keeping the User’s preferences (e.g., regarding default language and settings), connection stability (e.g., for uploading media, using e-Commerce features, etc.), monitoring performance of our services and marketing campaigns, and generally providing and improving our Services.

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Information on deleting or controlling cookies is also available at www.aboutcookie.org (note that this website is not provided by Brucom, and we therefore cannot ensure its accuracy, completeness or availability). Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

Below is a detailed list of the cookies we use on our Website. Our Website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:

  • Strictly Necessary Cookies

  • Performance Cookies

  • Functional Cookies

  • Targeting Cookies

Strictly Necessary Cookies

(Always Active)

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.    You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Analytics Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device.

 

© 2019 by Brucom Distribution ltd.

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Brucom Distribution ltd

(Commercial - Stafford)

01889 272645

Unit 7 Jupiter Business Park,

Airfield Industrial Estate,

Hixon, ST18 0PF

Open 6.00am - 5.00pm (Mon - Fri)

Contact us

Brucom Distribution ltd

(Military - Longton)

01782 318200

Unit 9 Lonpark Industrial Estate,

Chadwick Street,

Longton,

Stoke-on-Trent, ST3 1PJ

Open 9.00am - 5.00pm (Mon - Thu)

Contact us